If your order has not been shipped yet and you placed it with a membership; you can cancel it through the my account section on our website. If you placed an order without a membership; you can contact us at 0 850 222 10 30 support line or at our email address [email protected]. It is not possible to cancel orders that have already been shipped through the website. In this case, we kindly ask you to follow the return process in the my account section.

If you made the payment with a credit card, there will be no change. Refund will be made to you within 15 business days after the completion of the return process and the return of the product to us.